As smart ecosystems continue to make immense progress in our day-to-day lives, so do the powerful monolithic entities and giant-sized things on the manufacturing floor. Welcome to the world of Industrial IoT—connected systems and sensors for manufacturing and industrial processes.
Finning, one of the world’s largest Caterpillar dealers, delivering a legacy of excellence for over 85 years, wanted to make more impact; take the world of Industrial IoT to the next level and build a platform that could deliver real-time insight across their entire operation. This vision would transform the dealership experience, positioning itself as the market leader and trusted partner across three continents.
There were multiple objectives to meet for a project of this scale. For one, it was essential to design and build an ecosystem that could improve operating efficiencies, productivity, and safety. On another, it was key to make tools that could support the delivery of projects on time and on budget to maximize equipment investment. However, as many of their current digital ecosystems were isolated, the user experience was overall fragmented.
Through our discovery workshops with Finning and harvested insights across their customer base, we found ways to maximize the impact of our technological and design efforts.
In addition, continuous discussions and concepts around predictive maintenance (addressing and limiting equipment downtime) and condition monitoring contributed to the job’s productivity and efficiency.
Enter CUBIQ™, a fully integrated digital platform by Finning that provides real-time insight across their entire operation (fleets, assets, orders, customer support, actionable data that can save millions). Not only do we believe that Finning is making significant strides in their industry, but since the launch of CUBIQ™, customer engagement has also increased. A connected platform provides Finning with continuous customer insights and loyalty, thereby making the most of their investments.
Perhaps the most important takeaway is that with the evolution of CUBIQ™, Finning continues to create an even safer environment for humans and operators everywhere.
The most important takeaway is that with the evolution of CUBIQ™, Finning continues to create an even safer environment for humans and operators everywhere.
COVID-19 impacted how we work. In the last year, technology has emerged as the real hero, mitigating the negative implications on the construction industry while reducing costs, keeping project schedules on track and increasing jobsite security and safety.
—Finning International
